Accessibility

Last Updated: August 2026

At Frimaz, we are committed to making our e-commerce website accessible and easy to use for as many people as possible, including people with disabilities.

We continuously work to improve the accessibility, usability, and overall shopping experience of our website.

Our Commitment

Our goal is to provide an inclusive online shopping experience that allows customers to:

• Browse products and categories

• Search for products

• View product information

• Add products to the shopping cart

• Complete checkout

• Manage their account

• Track orders

• Access customer support

We aim to follow recognized web accessibility practices and, where reasonably applicable, the Web Content Accessibility Guidelines (WCAG).

Accessibility Features

We work to support accessibility through features and practices such as:

• Clear and consistent navigation

• Logical page structure and headings

• Keyboard-accessible navigation

• Descriptive links and buttons

• Alternative text for meaningful images

• Readable text and appropriate contrast

• Clearly labeled form fields

• Accessible error and validation messages

• Support for browser zoom and text resizing

• Compatibility with commonly used assistive technologies where possible

• Responsive layouts for mobile, tablet, and desktop devices

Keyboard Navigation

We aim to make important website functionality accessible without requiring a mouse.

Users should be able to navigate interactive elements such as links, buttons, forms, menus, and checkout controls using a keyboard where technically applicable.

Images and Product Information

We aim to provide meaningful alternative text for important images so that customers using screen readers can understand relevant visual content.

Decorative images may be excluded from screen-reader navigation where appropriate.

Product descriptions, pricing, availability, and other important purchasing information are provided as text whenever reasonably possible.

Forms and Checkout

We aim to make registration, login, address, payment, checkout, and other forms understandable and accessible.

Form fields should have appropriate labels, instructions, and error messages so customers can identify and correct problems.

Ongoing Improvements

Accessibility is an ongoing process.

As Frimaz introduces new products, pages, technologies, and features, we will continue reviewing and improving the accessibility of our website.

Despite our efforts, some content or functionality may not yet be fully accessible in every situation, particularly where functionality is provided by third-party services.

Third-Party Services

Frimaz may integrate services provided by third parties, including payment gateways, delivery services, maps, videos, social media, analytics tools, or other external technologies.

The accessibility of these services may be controlled by their respective providers. We encourage third-party providers working with Frimaz to offer accessible experiences.

Need Assistance?

If you experience difficulty accessing any part of Frimaz, completing an order, obtaining product information, or using any website functionality, please contact us.

Our customer support team will make reasonable efforts to provide the information or assistance through an alternative method where possible.

Report an Accessibility Issue

We welcome feedback that can help us improve the accessibility of Frimaz.

When reporting an accessibility issue, it is helpful to include:

• The page or feature where you experienced the problem

• A brief description of the issue

• The device and browser you were using, if known

• The type of assistive technology you were using, if applicable

Contact Us

For accessibility questions, feedback, or assistance, please contact:

Frimaz
Email: [support email]
Phone: [customer support number]
Address: [business address]

We appreciate your feedback as we continue working to make Frimaz accessible to everyone.